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Dispense supports using printers made by Star Micronics. Using these printers Dispense can automatically print order receipts when you confirm orders in the app.

Supported printers

Currently we support any Star Micronics printer that supports their CloudPrnt protol.

Here's a list of supported printers from Star:

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First, connect your cloud printer to the internet via ethernet connection. You should find the ethernet port on the back of the printer.

Find the IP address of your printer

If using the mC-Print 2 or 3, you can power the printer off. While the printer is off, press and hold the feed button. While holding the feed button, turn your printer back on. Continue to hold the feed button until it starts printing. The very last bit that prints out will show your IP address. You can also look at your network map to obtain your devices IP address.

Go to your IP address

In a browser under the same network, type your IP address into your browser. You can then login. If you haven't changed your username or password, the default should be:

Username: root

Password: public

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Keep this tab open as you will be coming back to it.

Setup your printer in Dispense

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Click the plus button to add your printer. Give it a name that matches the room you'll be using your printer from, like Vault. Once you save your printer, you'll see a URL like this:

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You'll need this URL to configure your Star printer's Cloud Prnt settings. Click Copy Link to quickly copy the Server URL.

Configuring CloudPRNT on your printer

Go back to your printer settings. You will click on CloudPRNT on the left menu

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Next, you'll need to enter the URL from the Dispense app for your new printer here.

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Click Submit, then you will need to save your changes.

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Select save and restart device, then execute.

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Auto printing

Dispense supports automatically printing orders and you can choose which status you'd like to auto print on. So if your store uses the Auto confirm feature, you can select to auto print when an order is confirmed. That was as soon as orders come in they will print out.

To configure auto printing, go to Store in the sidebar and scroll down to the Order settings and find the Auto print orders toggle and turn it on.

You should now see a drop down to select a status to auto print on as well.

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Updated 20 Apr 2022
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