Order Queues

Order queues (or lines) are used by high volume dispensaries to help manage customer flow in their physical store.

Enabling Queues

  1. Navigate to Store > Settings
  2. Scroll down to Order Queues
  3. Toggle 'Enable order queues' to ON
  4. Add as many queues as you need
  5. Click Save

Queue Assignment

When new orders come in, Dispense will automatically assign the order to a queue based on the order you have configured in your settings.

For the example below: When the first orders comes in Dispense will assign it to "Bay 1". When the second order comes in Dispense will assign the order to "Bay 2", and so on.

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Managing Orders with Queues

Budtenders that are assigned to take orders at a specific queue can enable filtering in the Manage tab so they only see orders assigned to their queue:

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